Terms of service Last Updated: December 16, 2025 Welcome to Alina Boutique. By accessing or purchasing from www.ShopAlina.Boutique , you agree to be bound by the following Terms & Conditions. Please review them carefully before using this website. 1. GENERAL USE OF THE WEBSITE By using this website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian. You agree not to use this website for any unlawful, unauthorized, or prohibited purpose. 2. PRODUCT AVAILABILITY & DESCRIPTIONS All products listed on Alina Boutique are subject to: Availability Pricing changes Inventory updates We make every effort to display accurate product descriptions, images, textures, lengths, and colors. However, natural variations may occur, especially with raw hair products, which may differ from donor to donor. Such variations are not considered defects. 3. ORDER PROCESSING & SHIPPING Orders require 1–3 business days for processing. Shipping times vary depending on location and the shipping method selected at checkout. Once a package leaves our facility, Alina Boutique is not responsible for carrier delays, damage, or stolen packages. Customers are responsible for providing accurate and complete shipping information. 4. PAYMENTS All payments must be completed at checkout. Accepted payment methods include: Debit / Credit Cards Apple Pay Shop Pay Klarna / Afterpay / Affirm (if available) PayPal (if available) Any fraudulent chargebacks, false claims, or unauthorized disputes will be investigated and may result in order cancellation, account restriction, or legal action. 5. FRAUD PREVENTION Any fraudulent activity — including but not limited to unauthorized or stolen payment methods, false disputes or chargebacks, or fake names, phone numbers, or contact details — will be documented and reported to the appropriate authorities immediately. Alina Boutique takes fraud prevention extremely seriously to protect the business, the brand, and loyal customers. 6. RETURNS, REFUNDS & EXCHANGES Due to the nature of hair, beauty products, and personal items, ALL SALES ARE FINAL. No returns, refunds, or exchanges are accepted once an order has been placed. If you receive an incorrect item due to an error on our end, please contact us within 24 hours of delivery for review. 7. PRIVACY POLICY Your privacy matters to us. Please review our Privacy Policy to understand how your personal information is collected, used, and protected. 8. INTELLECTUAL PROPERTY All website content—including but not limited to logos, designs, product images, descriptions, text, and branding—is the exclusive property of Alina Boutique. Unauthorized use, reproduction, or distribution of any content without written permission is strictly prohibited. 9. PROHIBITED ACTIONS You agree not to: Misuse this website Attempt to hack, disrupt, or disable website operations Upload malicious software or harmful files Engage in fraudulent purchases or chargebacks Harass or abuse customer service Violations may result in account suspension, order cancellation, or legal action. 10. LIMITATION OF LIABILITY Alina Boutique is not liable for: Shipping carrier delays Incorrect address information provided by the customer Natural variations in hair texture, length, or color Lost, damaged, or stolen packages after shipment Allergic reactions to products You assume full responsibility for all purchases and product use. 11. CHANGES TO TERMS Alina Boutique reserves the right to update or modify these Terms & Conditions at any time. Any changes will be reflected by an updated “Last Updated” date at the top of this page. 12. CUSTOMER CONDUCT POLICY Alina Boutique maintains a respectful and professional environment at all times. No disrespect will be tolerated. Every customer is treated with full respect, and the same respect is expected in return. Any rude, abusive, threatening, or insulting language or behavior will not be tolerated under any circumstances. Alina Boutique reserves the right to discontinue communication, block customers, and refuse any current or future orders from individuals who engage in disrespectful behavior. 13. CONTACT INFORMATION For questions regarding these Terms & Conditions, please contact: Email: 📧 ShopAlinaBoutique@icloud.com Text Message Only: 📱 (917) 622-6663 Website: 🌐 www.ShopAlina.Boutique

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