Refund policy

All Sales Are Final

Due to the nature of hair, beauty products, accessories, and personal items, ALL SALES ARE FINAL.

For hygiene, safety, and quality control reasons, no returns, refunds, or exchanges are accepted under any circumstances.

By completing your purchase, you acknowledge and agree to this policy.

Order Errors

If you receive an incorrect item due to an error on our end, please contact us within 24 hours of delivery.

To qualify for a correction:

  • The item must be unused

  • The item must be unaltered

  • The item must be in its original condition and packaging

Requests submitted after 24 hours will not be eligible for review.

Cancellations

Orders cannot be canceled once they are placed.

Please carefully review all order details, including shipping information and product selections, before completing checkout.

PAYMENTS & CHARGEBACKS

Accepted Payment Methods

We currently accept the following payment options:

  • Debit & Credit Cards

  • Apple Pay

  • Shop Pay

  • Afterpay 

  • PayPal 

Chargebacks & Fraud Prevention

Any fraudulent chargebacks, false claims, or unauthorized disputes will be fully documented and disputed.

Such actions may result in:

  • Order investigation

  • Account restriction

  • Further action when applicable

FRAUD PREVENTION

Any fraudulent activity — including but not limited to unauthorized or stolen payment methods, false disputes or chargebacks, or fake contact information used during checkout — will be documented and reported to the appropriate authorities.

Fraudulent chargebacks or disputes may result in permanent account restrictions and further action when applicable.

LEGAL DISCLAIMERS

Alina Boutique is not liable for:

  • Shipping carrier delays

  • Incorrect or incomplete addresses provided by the customer

  • Lost or stolen packages after shipment

  • Allergic reactions to products

  • Natural color variations in raw hair products

  • Customs fees, duties, or taxes for international orders

By purchasing from Alina Boutique, you assume full responsibility for the use of all products and agree to the terms outlined in this policy.